Mesa Hotels And Resorts - Hotel claims to be a tranquil retreat but is super noisy
The good part first: The resort is set in the middle of some very scenic nature, lots of green and mountains.
The biggest issue we have with Mesa Stila is the crazy noise level all day AND from 4-5AM and again from 7-8AM. This comes from the many mosques that are around the resort. You might have heard calls to prayer before, but not like this. You will sit upright in your bed at night with earplugs in your ears wondering whether there is a megaphone in the room.
So if you are a devout muslim or an insomniac, this might be the place for you, otherwise stay away!
The management offered a 30% refund only if the tripadvisor review was taken down. The GM told me it would take 2 weeks for the review to be deleted once I ask tripadvisor. How does he know this?
Reason of review: Poor customer service.
Monetary Loss: $7000.
Preferred solution: Full refund.
I liked: Food.
I didn't like: Noise, Rude management.